B&A Renovations was our last hope. We received their flyer at our door and, after getting frustrated with the service of several other foundation repair companies in Ottawa, we thought we'd try one more company. After our first message left on their voicemail, Bill called us back the same day. In fact, he called us for everything and we found that open communication a welcomed change.
We sent pictures of our situation, Bill let us know immediately that he had looked at them and what he was proposing as a repair (this was the point at which the other companies stopped communicating with us). He kept us informed at every stage and after every conversation with his foundation repair man. We always knew what was going on and Bill always called us when he said he would. There was no guessing, no worrying and no surprises- until the day of the actual repair. It ended up being less work than planned and while Bill could have told us stories about costs etc. and charged us the full amount as quoted, he dropped the cost by about 50%.
In an industry that we found to be very opaque, incredibly frustrating and full of bs, B&A Renovations was an honest, transparent company who came through for us in a timely, respectful manner. We would not hesitate to work with Bill again, or to recommend him to anyone. Thank you for everything!!